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Insurance Institute of East Africa
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Overview

This course describes the skills and knowledge required to manage clients with a complex insurance portfolio by identifying and assessing risks and negotiating insurance changes and renewals. It also involves identifying additional exposures and advising on changes to the insurance program.

This applies to brokers who synthesise industry information and monitor clients’ product needs.

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Learning Outcomes

By the end of this course, you should be able to:

  • Identify significant risk changes impacting client portfolio
  • Advise client on changes to insurance program
  • Negotiate complex changes and renewals with insurers
  • Obtain client instructions and arrange changes to insurance program.

Course Outline

  • 1.1: Learning Outcomes

  • 2.1: Client service plan
  • 2.2: Understanding business changes
  • 2.3: Monitoring business changes
  • 2.4: Collect information about business changes
  • 2.5: Data Protection Act 2019
  • 2.6: Asking effective questions
  • 2.7: Risk Assessment
  • 2.8: Case Study: Identifying Stitchmania's external environmental risk
  • 2.9: End of Module 2

  • 3.1: Prioritising clients' insurance needs
  • 3.2: Risk Evaluation
  • 3.3: Risk management strategies
  • 3.4: Risk management in practice
  • 3.5: End of Module 3

  • 4.1: Identifying a suitable market
  • 4.2: Preparing a submission
  • 4.3: Negotiating with insurers
  • 4.4: Evaluating options
  • 4.5: End of module 4

  • 5.1: Negotiating and making recommendations
  • 5.2: Obtaining client instructions
  • 5.3: Finalise amended insurance program
  • 5.4: End of module 5

Price: US$275


Course Features
  • Modules 5
  • Duration 4 Weeks
  • Content Type Text & media
  • Assessment Yes
  • Pass Percentage 70%
  • Certificate Yes
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Insurance Institute of East Africa

Insurance Institute of East Africa
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